Cornerstone University is a private not-for-profit Christian university located in Grand Rapids, Michigan, with additional physical locations within the State of Michigan. Federal and state laws have established requirements that regulate distance (online) education programs offered by post-secondary institutions.
In addition, Cornerstone is accredited by a number of autonomous accrediting agencies (see CU's Accreditation). Cornerstone University makes every effort to comply with all laws and best practices related to delivery of it's distance education programs.
Cornerstone University is approved by the State of Michigan to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA). The State Authorization Reciprocity Agreement is an agreement among member states, districts and territories that establishes comparable national standards for interstate offering of post-secondary distance education courses and programs. It is intended to make it easier for students to take online courses offered by post-secondary institutions based in another state.
SARA is overseen by a National Council and administered by four regional education compacts. As an approved institution in the State of Michigan, Cornerstone University is authorized to offer online courses and programs in all other SARA-member states (see map for member states that are shaded blue).
Any complaints should first go through Cornerstone University's standard procedure for resolution of student grievances (see the Student Handbook for details).
External Contact Information
If necessary, a student should address complaints to external authorities listed below.
- Accreditor—Higher Learning Commission
- Federal Authority—Federal Student Aid or Office of Civil Rights
- State Authority—Michigan Department of Licensing and Regulatory Affairs